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Posted on: May 6, 2017

When we enroll in massage school, we often have idealistic visions of a beautiful and serene room with a gracious client who is understanding and kind, or of a cruise ship full of happy people. This vision may endure until we begin the practical education known as clinics. Usually, performing clinics brings us quickly into the real world.

As a massage therapist, you'll probably encounter the occasional cranky client who will completely obliterate your vision. It's important to remember that many of your clients will be in pain, many may be elderly and not feeling well, some may be coping with serious family issues, and there are a plethora of other reasons why you may have a cranky massage client. Don't take it personally and remain professional at all times. 

Massage therapy is one of the quickest ways to improve the mood of the cranky client. With little to no other effort from the massage therapist, the parasympathetic nervous system will do its job and your client's mood will improve. Sometimes, a sympathetic ear and a caring touch work wonders, so try to go the extra mile for the cranky client but never ever offer advice to them.

It's important to remain sympathetic to your clients but not to become enmeshed in their issues. Focus on the reason(s) he or she is there and remain objective, otherwise, your massage therapy will be ineffective. Daily meditation or a weekly routine that includes meditation can promote objectivity, relaxation, personal health, and job satisfaction.

Massage therapy is fun and very enjoyable. However, it's also physically demanding and can become emotionally demanding. In order to provide the professional massage that the client deserves, take care of yourself with daily relaxation, personal health habits, and keeping yourself grounded.


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