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Schedule a tour nowHow a Phone Outage Can Affect Your Company
Posted on: July 17, 2014
Whether you run a large and established business or a new start up, you will want a reliable phone provider. Otherwise, if you deal with an outage, you will suffer immensely. In fact, here are three ways a phone outage can affect your company.
Angry clients
First and foremost, if your customers call in and can’t get you on the line, they are likely to get angry. Now, if they are established clients, they will probably not leave your business. However, if they are new or potential ones, you can bet that you will never hear from them again. Simply put, in his day and age, people expect you to be available all the time.
Waste money
If you deal with any outage, you will waste money. Think about it, when your workers can’t use phone services, they are likely to sit around and not accomplish any tasks. If this happens for a couple of hours and you have dozens of workers, you can lose hundreds of dollars in labor. Not only that, once your lines are back on, you will watch as your employees need to rush to the phones. Either way, this is bad as they won’t have time to take care of other important tasks.
Make serious mistakes
Finally, without a doubt, if you are running a business, whether you use standard telecommunications or VoIP, you will not want to make any mistakes. Sadly, if you can’t get a hold of someone or a person can’t get a hold of you, it’s possible to commit a serious error. Then, you are likely to lose a client or forget to pay a bill. If you run a company, make sure to invest wisely and use a VoIP provider with stable and reliable services. That way, you won’t watch as you clients disappear.
