Back to Blog

Posted on: December 7, 2012

Massage therapy is an essential way for a person to extend their body’s health and overall well-being. If a massage therapist owns a business, communication will be an important key to succeeding in day to day life as a therapist.

Communication is highly important to the massage business because it shows a certain level of commitment to the client’s well-being. It also helps the client become more aligned and trustful with the therapist.

The best way to iterate this is if the therapist puts him or herself in the client’s shoes. Most clients are first rather nervous to let someone be a therapist to them, especially in massage. In order to get the client to feel more comfortable with the circumstances, the relationship between a massage therapist and a client needs to be trusting. Which means communication needs to run rampant through the entire relationship, including when the massage therapist is doing his or her job with the client.

Because communication is so important to the relationship of a client and a massage therapist (and therefore, a business as well), there are certain things that a massage therapist ought to know about communicating effectively.

First off, sarcasm should be highly prohibited in the business. Sarcasm, while a rude and ineffective way to talk, is also extremely unprofessional. Sarcasm is for friends, not the massage therapy business. Second, a massage therapist should always talk during the procedure. This could mean explaining what he or she is doing to make the client feel more comfortable, to talking about the patient’s outside life, getting to know him or her better.

These two factors are largely important when it comes to communication and with these two factors in play in the massage therapy business, the relaxed environment will help the clients become more trusting with the massage therapist, and therefore, the business itself will flourish.

---

Read more posts like this