10 Things to Never Say to Your Clients
Posted on: May 28, 2018
As a massage student, you will learn a variety of techniques. What you may not learn is what not to say to your clients.
-As a massage therapist, you must conduct yourself in a professional manner. Never comment on your client's physique. You may think you are complimenting your client but they may find it offensive.
-Clients go to a spa to relieve stress. Don't unburden yourself of your daily troubles when you should be giving spa treatments.
-Don't jeopardize your massage therapy career by giving out specific medical advice. Offering medical advice could put you or the spa you work for in jeopardy of a lawsuit.
-Whether working for yourself or a private spa you should never talk about other clients. You never know if the client you are working with is a friend of the client you're talking about.
-Commenting on a client's appearance is also taboo. Even complimentary comments can be offensive to some clients.
-Never complain about your job. Think about how you would react if your hairstylist told you how much they hated cutting hair.
-Keep your political views to yourself. Politics is always a hot topic. Even if your client seems to agree with you they may have a completely opposite opinion.
-Keep your opinion of your boss to yourself. The massage table is no place to tell your client your boss is a jerk or unfair.
-Even if you are a pastor that does massage therapy on the side you shouldn't talk religion with your clients.
-Remember, you are a massage therapist, not a marriage counselor. Be a good listener but keep your marriage advice under wraps.
The more spa treatments you give as a massage therapist the more you will encounter awkward conversations. Just remember, be professional and be a good listener.